AI-Powered Fleet Intelligence

Terms of Service

Last Updated: April 7, 2026

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and FleetProve, Inc., a California corporation ("FleetProve," "we," "us," or "our"), governing your access to and use of the FleetProve platform, including all related software, APIs, documentation, and services (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you may not use the Service.
Section 1

1. Definitions

Section 2

2. Service Description

FleetProve provides a B2B SaaS platform for fleet operators and rental car companies, offering AI-powered vehicle inspection, shuttle tracking, demand forecasting, and fleet management capabilities. Services are delivered on a modular subscription basis with per-scan usage fees as applicable.

Section 3

3. Account & Access

3.1. You must provide accurate and complete registration information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.2. You agree to promptly notify FleetProve of any unauthorized use of your account or any other breach of security.

3.3. FleetProve reserves the right to suspend or terminate accounts that violate these Terms or that pose a security risk to the platform.

Section 4

4. Payment Terms

4.1. Subscription Fees. Subscription fees are billed monthly in advance via Stripe. Pricing is determined by the module(s) selected by Client, ranging from $99 to $299 per month per module.

4.2. Per-Scan Usage Fees. Per-scan usage fees (ranging from $1.50 to $3.50 per scan, depending on scan type and subscription tier) are calculated monthly and billed in arrears.

4.3. Auto-Renewal. Subscriptions automatically renew at the end of each billing cycle unless Client cancels at least thirty (30) days before the next renewal date. You may cancel auto-renewal at any time through your account settings or by contacting support.

California Auto-Renewal Disclosure (SB-313): Your subscription will automatically renew each month at the then-current rate and your payment method will be charged accordingly, unless you cancel before the renewal date. You may cancel at any time by visiting your account settings or contacting us at legal@fleetprove.com.

4.4. Late Payments. Overdue invoices may accrue interest at the rate of 1.5% per month or the maximum rate permitted by applicable law, whichever is less. FleetProve may suspend access to the Service for accounts with outstanding balances exceeding thirty (30) days past due.

4.5. Taxes. All fees are exclusive of applicable taxes. Client is responsible for all sales, use, and similar taxes associated with the Service.

Section 5

5. Service Improvement & Data License

5.1. FleetProve is committed to continuously improving the accuracy and reliability of our AI-powered inspection technology. To deliver these improvements, we process inspection data in a de-identified form as described below.

5.2. De-Identified Data License. Client grants FleetProve a perpetual, irrevocable, worldwide, royalty-free, sublicensable license to use, reproduce, modify, and create derivative works from De-Identified and aggregated inspection data — including vehicle photographs, damage annotations, and vehicle metadata (make, model, year, color, camera angle) — stripped of all personally identifiable information, for the purpose of developing, improving, training, and commercializing FleetProve's vehicle inspection, damage detection, and artificial intelligence technologies.

5.3. PII Removal Commitment. Before any Client Data is used for the purposes described in Section 5.2, FleetProve strips all personally identifiable information, including but not limited to: names, license plate numbers, VIN numbers, GPS coordinates, customer contact information, and business-identifiable metadata. The resulting De-Identified Data cannot reasonably be traced back to any individual or specific business.

5.4. Aggregation. De-Identified Data is combined with data from other sources to create aggregated datasets. No individual Client's data is singled out or identifiable within these aggregated datasets.

5.5. Benefit to Clients. This data license directly benefits all FleetProve clients through improved damage detection accuracy, expanded vehicle coverage, better severity scoring, and faster AI model updates.

Section 6

6. AI Accuracy & Disclaimer

6.1. AI-generated damage detection results, severity assessments, condition reports, and all other AI Outputs are estimates only and do not constitute guaranteed findings.

6.2. FleetProve does not guarantee the accuracy, completeness, or reliability of any AI-generated assessments. AI technology has inherent limitations and may produce false positives, false negatives, or inaccurate severity ratings.

6.3. Client is solely responsible for independently verifying AI Outputs before making any business decisions, including but not limited to damage claims, repair authorizations, customer charges, or insurance filings.

6.4. FleetProve shall not be liable for any losses, damages, or claims arising from reliance on AI Outputs without independent verification.

Section 7

7. Intellectual Property

7.1. FleetProve IP. FleetProve retains all right, title, and interest in and to the Platform, including all software, code, algorithms, AI models, machine learning systems, training data, trade secrets, trademarks, and all related intellectual property. Nothing in these Terms transfers any FleetProve IP to Client.

7.2. Client Data Ownership. Client retains ownership of its raw Client Data during the applicable data retention period, subject to the license granted in Section 5.2.

7.3. De-Identified Data Ownership. Once Client Data has been de-identified in accordance with Section 5.3, the resulting De-Identified Data is the property of FleetProve.

7.4. Feedback. Any suggestions, feature requests, or feedback provided by Client regarding the Service may be freely used by FleetProve without obligation or compensation.

Section 8

8. Acceptable Use

Client agrees not to:

Section 9

9. Service Availability

9.1. FleetProve will use commercially reasonable efforts to maintain the availability of the Service. However, FleetProve does not guarantee uninterrupted or error-free operation.

9.2. FleetProve reserves the right to modify, update, or discontinue any features or functionality of the Service with thirty (30) days' prior written notice to Client. Emergency security patches or critical bug fixes may be deployed without advance notice.

9.3. Scheduled maintenance windows will be communicated in advance when practicable. FleetProve is not liable for downtime caused by circumstances beyond its reasonable control, including third-party service outages, natural disasters, or force majeure events.

Section 10

10. Limitation of Liability

10.1. Liability Cap. To the maximum extent permitted by applicable law, FleetProve's total aggregate liability arising out of or in connection with these Terms or the Service shall not exceed the total fees paid by Client to FleetProve during the three (3) month period immediately preceding the event giving rise to the claim.

10.2. Exclusion of Damages. In no event shall FleetProve be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, lost revenue, lost data, business interruption, or cost of substitute services, regardless of the theory of liability and even if FleetProve has been advised of the possibility of such damages.

10.3. The limitations in this Section 10 shall apply to the fullest extent permitted by law and shall survive termination of these Terms.

Section 11

11. Indemnification

11.1. Client shall indemnify, defend, and hold harmless FleetProve and its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

Section 12

12. Termination

12.1. Termination for Convenience. Either party may terminate these Terms by providing thirty (30) days' written notice to the other party.

12.2. Termination for Cause. Either party may terminate these Terms immediately upon written notice if the other party materially breaches these Terms and fails to cure such breach within fifteen (15) days of receiving written notice.

12.3. Effect of Termination. Upon termination:

Section 13

13. Governing Law & Dispute Resolution

13.1. Governing Law. These Terms shall be governed by and construed in accordance with the laws of the State of California, USA, without regard to its conflict of law principles.

13.2. Binding Arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved by binding arbitration administered in Los Angeles County, California, in accordance with the rules of the American Arbitration Association. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

13.3. Class Action Waiver. Client agrees that any arbitration or legal proceeding shall be conducted on an individual basis and not as a class, consolidated, or representative action.

13.4. Injunctive Relief. Notwithstanding the foregoing, either party may seek injunctive or equitable relief in any court of competent jurisdiction to protect its intellectual property rights or confidential information.

Section 14

14. General Provisions

14.1. Entire Agreement. These Terms, together with any applicable order forms, constitute the entire agreement between the parties with respect to the subject matter hereof and supersede all prior agreements and understandings.

14.2. Amendments. FleetProve may update these Terms from time to time. Material changes will be communicated to Client at least thirty (30) days in advance. Continued use of the Service after the effective date of updated Terms constitutes acceptance.

14.3. Severability. If any provision of these Terms is held to be unenforceable, the remaining provisions shall remain in full force and effect.

14.4. Waiver. Failure to enforce any provision of these Terms shall not constitute a waiver of that provision.

14.5. Assignment. Client may not assign these Terms without FleetProve's prior written consent. FleetProve may assign these Terms in connection with a merger, acquisition, or sale of substantially all of its assets.

14.6. Force Majeure. Neither party shall be liable for delays or failures in performance resulting from causes beyond its reasonable control.

Section 15

15. Contact Information

For questions regarding these Terms of Service, please contact:

FleetProve, Inc.
Email: legal@fleetprove.com
Website: fleetprove.com